The Client can choose from different vehicle classes (e.g. "Business Class", 'Business Van/SUV", or "First Class") for their Ride Request. The vehicle images shown in the Limousine Alliance Tools are real examples. These are connected to a particular vehicle model for the booked vehicle category. Subject to availability, an upgrade from the vehicle class "Business Class" to a higher vehicle class (such as `Business Van" or "First Class"), at no additional cost to the Client, may be possible.

Luggage, Animals The price given in the Booking Confirmation includes the number of pieces of luggage specified on the booking form. Excess luggage, bulky luggage, or the transportation of animals not stated as an additional comment upon booking could lead to corresponding surcharges; the arrangement fee will also be higher, as stated in the Booking Confirmation. The driver reserves the right to refuse the carriage of luggage and/or animals which was/were not agreed to. This also applies to animals which are not contained in a closed and suitable transport box.

The maximum number of guests and pieces of luggage specified for a particular vehicle is an estimate based on factors such as size of luggage and number of guests. These are therefore not binding. The driver can refuse the carriage of guests or luggage if they believe they compromise the space and safety conditions.